Privacy Policy
Last updated: May 22, 2026
Who We Are
Alliance MTL Realty is operated by Yen Tran Tran, Residential Real Estate Broker at Les Immeubles Charisma (OACIQ member). Contact: [lawyer to insert contact email and brokerage address before launch].
What Data We Collect
We collect account information (name, email, phone), saved searches, booking history, and standard browser/device data (cookies, IP address, browser type).
How We Use Your Data
Your data is used to match you with relevant listings, send booking confirmations and property alerts, process cleaning bookings, and improve the platform.
AI-Generated Content
Some listing descriptions and feng shui analyses on this platform are generated with the assistance of artificial intelligence. Users may request human review by contacting Yen Tran Tran directly.
Your Rights (Law 25 / PIPEDA)
You have the right to access, correct, and delete your personal data. To delete your account and all associated data, visit your portal settings. For other requests, contact us at the address below.
SMS & Email Communications (CASL)
We obtain your explicit consent before sending marketing SMS or email communications. You may withdraw SMS consent by replying STOP to any message. Email unsubscribe links are included in every marketing email. Transactional communications (booking confirmations, alerts you have requested) may be sent without separate marketing consent.
Data Retention
Account data is retained while your account is active and deleted upon your request. Financial records (invoices, job history) are retained for 7 years as required by Quebec law, with your personal identifiers removed upon account deletion.
Contact
[Lawyer to insert: Yen's privacy contact email and full physical brokerage address — required by CASL for sender identification.]
Changes to This Policy
We will update this page when our practices change. Please check back periodically.